
External
Small Business Management in the 21st Century
This text offers a unique perspective and set of capabilities for instructors. The authors designed this book with a “less can be more” approach, and by treating small business management as a practical human activity rather than as an abstract theoretical concept.
- Author
- LibreTexts
- Publisher
- LibreTexts
- Source
- LibreTexts
- License
- CC BY-NC-SA
- Language
- EN
- Category
- Business Administration
Contents· 100 sections
- 01: Foundations for Small Business
- 1.01: Chapter Introduction
- 1.02: Small Business in the US Economy
- 1.03: Success and Failure in Small Businesses
- 1.04: Evolution
- 1.05: Ethics
- 1.06: The Three Threads
- 02: Your Business Idea- The Quest for Value
- 2.01: Chapter Introduction
- 2.02: Defining the Customers Concept of Value
- 2.03: Knowing your customers
- 2.04: Sources of Business Ideas
- 2.05: The Three Threads
- 03: Family Businesses
- 3.01: Chapter Introduction
- 3.02: Family Business - An Overview
- 3.03: Family Business Issues
- 3.04: Conflict
- 3.05: The Three Threads
- 04: E-Business and E-Commerce
- 4.01: Chapter Introduction
- 4.02: E-Business and E-Commerce - The Difference
- 4.03: E-Commerce Operations
- 4.04: E-Commerce Technology
- 4.05: The Three Threads
- 05: The Business Plan
- 5.01: The Business Plan
- 5.02: Developing Your Strategy
- 5.03: The Necessity for a Business Plan
- 5.04: Building a Plan
- 5.05: The Three Threads
- 06: Marketing Basics
- 6.01: Chapter Introduction
- 6.02: What Marketing Is All About
- 6.03: The Customer
- 6.04: Marketing Research
- 6.05: The Three Threads
- 07: Marketing Strategy
- 7.01: Chapter Introduction
- 7.02: The Importance of a Marketing Strategy
- 7.03: The Marketing Strategy Process
- 7.04: Segmentation and the Target Market
- 7.05: Differentiation and Positioning
- 7.06: Marketing Strategy and Product
- 7.07: Marketing Strategy and Price
- 7.08: Marketing Strategy and Place
- 7.09: Marketing Strategy and Promotion
- 7.10: The Three Threads
- 08: The Marketing Plan
- 8.01: Chapter Introduction
- 8.02: The Need for a Marketing Plan
- 8.03: The Marketing Plan
- 8.04: The Three Threads
- 09: Accounting and Cash Flow
- 9.01: Chapter Introduction
- 9.02: Understanding the Need for Accounting Systems
- 9.03: Financial Accouting Statements
- 9.04: Financial Ratio Analysis
- 9.05: The Three Threads
- 10: Financial Management
- 10.01: Chapter Introduction
- 10.02: The Importance of Financial Management in Small Business
- 10.03: Financial Control
- 10.04: Financial Decision Making
- 10.05: The Three Threads
- 11: Supply Chain Management - You Better Get It Right
- 11.01: Chapter Introduction
- 11.02: The Supply Chain and a Firm's Role in It
- 11.03: Firm's Role in the Supply Chain
- 11.04: The Benefits and the Risks of Participating in a Supply Chain
- 11.05: The Three Threads
- 12: People and Organization
- 12.01: Chapter Introduction
- 12.02: Principles of Management and Organization
- 12.03: Organizational Design
- 12.04: Legal Forms of Organization for the Small Business
- 12.05: People
- 12.06: The Three Threads
- 13: The Search for Efficiency and Effectiveness
- 13.01: Chapter Introduction
- 13.02: Personal Efficiency and Effectiveness
- 13.03: Creativity
- 13.04: Organizational Efficiency
- 13.05: Going Lean
- 13.06: Personnel Efficiency
- 13.07: The Three Threads
- 14: Icebergs and Escapes
- 14.01: Chapter Introduction
- 14.02: Icebergs
- 14.03: Disaster Assistance
- 14.04: Getting Out of the Business
- 14.05: Exit Strategies
- 15: Going Global - Yes or No
- 15.01: Chapter Introduction
- 15.02: US Small Business in the Global Environment
- 15.03: What You Should Know Before Going Global
- 15.04: Key Management Decisions and Considerations
- 15.05: The Three Threads
- 16: Appendix - A Sample Business Plan
- 16.01: Executive Summary