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BMT 1550: Supervision (Perry, 2021)

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BMT 1550: Supervision (Perry, 2021)

This texts addresses the supervisory function of the first-line supervisor. Emphasis on decision making and problem solving using case studies and role playing.

Business
Author
Charles Perry
Publisher
Prince George's Community College
Source
LibreTexts
Language
EN
Category
Business Administration
Read online Download PDF (open licence)
Contents· 96 sections
  1. 01: Compare and contrast the contributions of management theory
  2. 1.01: History of Management Theory
  3. 1.02: Different Management Theories
  4. 1.03: Management Theory
  5. 1.04: Management Theory and Organizational Behavior
  6. 1.05: Using Supervision Effectively
  7. 1.06: Leadership and Organization
  8. 1.07: The Importance of Ethics
  9. 1.08: Appreciating Cultural Diversity (Multiculturalism)
  10. 02: Explain the role of the modern supervisor in relation to upper management unions and governmental regulations.
  11. 2.01: The Nature of Management
  12. 2.02: Modern Organizational Design
  13. 2.03: History of Common Structures
  14. 2.04: AuthorityEstablishing Organizational Relationships
  15. 2.05: Building Organizational Structures
  16. 2.06: Labor and Management Rights under the Federal Labor Laws
  17. 2.07: Current Issues - Internal Affairs and Discipline
  18. 03: Evaluate the various communication techniques (phone fax e-mail mail face to face etc.) usedin business organizations and when where and why they are appropriate.
  19. 3.01: Managerial Communication
  20. 3.1.01: The Process of Managerial Communication
  21. 3.1.02: Types of Communications in Organizations
  22. 3.1.03: Factors Affecting Communications and the Roles of Managers
  23. 3.1.04: Managerial Communication and Corporate Reputation
  24. 3.1.05: The Major Channels of Management Communication Are Talking Listening Reading and Writing
  25. 3.1.06: Summary
  26. 3.02: The Roles Managers Play
  27. 3.03: Relationships at Work
  28. 3.04: The Dark Side of Relationships
  29. 3.05: Factors Affecting Communications and the Roles of Managers
  30. 3.06: Speaking in Business Settings
  31. 3.07: Speaking via Electronic Media
  32. 3.08: Small Group Communication
  33. 3.8.01: Understanding Small Groups
  34. 3.8.02: Small Group Development
  35. 3.8.03: Small Group Dynamics
  36. 04: Identify the major decision making techniques and their formats.
  37. 4.01: Make Good Decisions
  38. 4.1.01: Chapter Introduction
  39. 4.1.02: Understanding Decision Making
  40. 4.1.03: Faculty Decision Making
  41. 4.1.04: Decision Making in Groups
  42. 4.1.05: Chapter Summary and Case
  43. 4.02: Problem Solving and Decision Making in Groups
  44. 4.03: Process-Based Theories
  45. 4.04: Human Resource Management
  46. 4.4.01: Chapter Introduction
  47. 4.4.02: An Introduction to Human Resource Management
  48. 4.4.03: Human Resource Management and Compliance
  49. 4.4.04: Performance Management
  50. 4.4.05: Influencing Employee Performance and Motivation
  51. 4.4.06: Building an Organization for the Future
  52. 4.4.07: Talent Development and Succession Planning
  53. 4.4.08: Glossary
  54. 4.05: Case
  55. 05: Analyze strategies for resolving conflict among employees.
  56. 5.01: Conflict in the Work Environment
  57. 5.02: Collaboration In And Across Teams
  58. 5.2.01: Why It Matters- Collaboration In And Between Teams
  59. 5.2.02: Team Communication in the Workplace
  60. 5.2.03: Collaborative Projects
  61. 5.2.04: Workplace Etiquette
  62. 5.2.05: Putting It Together- Collaboration in and across teams
  63. 5.03: Training and Evaluating Employees
  64. 5.04: Leadership and Conflict
  65. 06: Explain change management and how it affects productivity.
  66. 6.01: Organizational Change
  67. 6.1.01: Internal Change Management
  68. 6.1.02: Putting It Together- Organizational Change
  69. 6.1.03: Discussion- Organizational Change
  70. 6.1.04: Assignment- Change Management and Conflict Resolution
  71. 6.1.05: Why It Matters- Organizational Change
  72. 6.1.06: Introduction to Change Management
  73. 6.1.07: Forces of Change
  74. 6.1.08: Types of Change
  75. 6.1.09: Resistance to Change
  76. 6.1.10: Models of Change Management
  77. 6.1.11: Introduction to Success and Failure in Change
  78. 6.1.12: Crisis Management
  79. 6.1.13: External Change Management
  80. 6.02: Organizational Change
  81. 6.03: Planning and Executing Change Effectively
  82. 6.04: Building Your Change Management Skills
  83. 6.05: Creating Culture Change
  84. 07: Analyze the fundamentals of the control process.
  85. 7.01: Who Are Managers
  86. 7.02: Degree of Centralization
  87. 7.03: Management
  88. 7.3.01: Why It Matters- Management
  89. 7.3.02: Manager
  90. 7.3.03: Management Theory
  91. 7.3.04: Planning
  92. 7.3.05: Organizing
  93. 7.3.06: Leading
  94. 7.3.07: Controlling
  95. 7.3.08: Putting It Together- Management
  96. 7.04: Summary