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Operations Management

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Operations Management

I developed the new Operations Management course for the Business Management program at Western Technical College to introduce students to the core concepts of operations management and its impact on organizational success. The course covers essential skills, from managing daily operations to planning and executing long-term projects, providing a comprehensive understanding of how businesses function efficiently.

Business
Author
Jamie Hammond
Publisher
Western Technical College
Source
LibreTexts
License
CC BY
Language
EN
Category
Business Administration
Read online Download PDF (open licence)
Contents· 59 sections
  1. 01: Operations in Business
  2. 1.01: Overview and Guiding Questions
  3. 1.02: Functional Areas of Business
  4. 1.03: Operations Management
  5. 1.04: The Transformation Process
  6. 1.05: Understanding Operations Management
  7. 1.06: Primary Functions of Management
  8. 1.07: The Management Process
  9. 02: Competitive Advantage
  10. 2.01: Overview and Guiding Questions
  11. 2.02: The Strategy Hierarchy
  12. 2.03: Vision Mission and Goals
  13. 2.04: Vision Mission and Values (Video)
  14. 2.05: Competitive Advantage and Strategy
  15. 2.06: Selecting Business-Level Strategies
  16. 2.6.01: Selecting Business-Level Strategies
  17. 2.6.02: Understanding Business-Level Strategy through Generic Strategies
  18. 2.6.03: Cost Leadership
  19. 2.6.04: Differentiation
  20. 2.6.05: Focused Cost Leadership and Focused Differentiation
  21. 2.6.06: Best-Cost Strategy
  22. 2.6.07: Stuck in the Middle
  23. 2.07: Measuring Performance
  24. 03: Process Planning
  25. 3.01: Overview and Guiding Questions
  26. 3.02: Process Design
  27. 3.03: What is Process Planning
  28. 3.04: Process Bottlenecks
  29. 3.05: Process Logic Review
  30. 3.06: Identify the Steps Activity
  31. 04: Operational Processes
  32. 4.01: Overview and Guiding Questions
  33. 4.02: Introduction to Flowcharts
  34. 4.03: Basic Flowchart Symbols
  35. 4.04: Process Modeling Software
  36. 4.05: Practice Creating a Flowchart
  37. 4.06: Continuous Improvement - PDCA
  38. 4.07: Lean Six Sigma
  39. 05: Project Management
  40. 5.01: Overview and Guiding Questions
  41. 5.02: Introduction to Project Management
  42. 5.03: Project Characteristics and Constraints
  43. 5.04: The Project Life Cycle (Phases)
  44. 5.05: Life Cycle Phases Explained
  45. 5.06: Project Stakeholders
  46. 5.07: Project Scheduling
  47. 5.7.01: WBS
  48. 5.7.02: Gantt Chart
  49. 5.7.2.01: How to Create a Gantt Chart
  50. 5.08: Project Implementation
  51. 06: Supply Chain and Inventory Management
  52. 6.01: Overview and Guiding Questions
  53. 6.02: Introduction to Supply Chain
  54. 6.03: Flows in the Supply Chain
  55. 6.04: Types of Inventory
  56. 6.05: Inventory Management
  57. 6.06: The Bullwhip Effect
  58. 6.07: Logistics and Communication
  59. 6.08: Measuring Supply Chain Performance