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Introduction to Operations Management

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Introduction to Operations Management

ManagementBusiness
Author
Mary Drane and Hamid Faramarzi
Publisher
Seneca College of Applied Arts and Technology
Source
LibreTexts
License
CC BY-NC
Language
EN
Category
Business Administration
Read online Download PDF (open licence)
Contents· 86 sections
  1. 01: Introduction to Operations Management
  2. 1.01: What is Operations Management
  3. 1.02: Transformation Process
  4. 1.03: The Operations Function
  5. 1.04: Why should I study Operations Management
  6. 1.05: Development of Operations Management
  7. 1.06: Producing Goods and Services
  8. 1.07: Chapter Key Terms-
  9. 02: Operations Strategy and Competitiveness
  10. 2.01: Competitiveness
  11. 2.02: Strategy
  12. 2.03: Productivity
  13. 2.04: End of Chapter Problems
  14. 2.05: References
  15. 03: Forecasting
  16. 3.01: Introduction to Forecasting
  17. 3.02: Qualitative Forecasting
  18. 3.03: Quantitative Forecasting
  19. 3.04: Causal (Econometric) Forecasting Methods (Degree)
  20. 3.05: Forecasting Assumptions and Demand Patterns
  21. 3.06: Time Series Methods
  22. 3.07: Forecast Accuracy Measures
  23. 3.08: End of Chapter Problems
  24. 3.09: References
  25. 04: Supply Chain
  26. 4.01: Introduction to Suppy Chain Issues
  27. 4.02: Managing Main Flows in the Supply Chain
  28. 4.03: Foundational Elements of Supply Chain Management
  29. 4.04: Supply Chain Design
  30. 4.05: The Role of Inventory in the Supply Chain
  31. 4.06: Logistics
  32. 4.07: Distribution Management
  33. 4.08: Communication and Technology in the Supply Chain
  34. 4.09: Supply Chain Collaboration
  35. 4.10: Socially Responsible Supply Chain Management
  36. 4.11: References
  37. 05: Managing Quality
  38. 5.01: Introduction to Managing Quality
  39. 5.02: Gurus of Quality
  40. 5.2.01: Walter Shewhart (1891-1967)
  41. 5.2.02: Edwards Deming (1900-1993)
  42. 5.2.03: Joseph Juran (1904-2008)
  43. 5.2.04: Philip Crosby (1926-2001) and Armand Fiegenbaum (1920-2014)
  44. 5.03: Cost of Quality
  45. 5.04: Quality Systems
  46. 5.4.01: Total Quality Management (TQM)
  47. 5.4.02: ISO
  48. 5.4.03: Hazard Analysis Critical Control Point (HACCP)
  49. 5.4.04: Six Sigma
  50. 5.05: Tools for Quality Improvement
  51. 5.5.01: Check Sheets
  52. 5.5.02: Histograms
  53. 5.5.03: Control Charts
  54. 5.5.04: Pareto Charts
  55. 5.5.05: Scatter Diagrams
  56. 5.5.06: Cause and Effect Diagrams
  57. 5.06: References
  58. 06: Process Design
  59. 6.01: Introduction to Process Design
  60. 6.02: Make-to-order and Make-to-stock
  61. 6.03: Process Types
  62. 6.3.01: Project
  63. 6.3.02: Job Shop
  64. 6.3.03: Batch
  65. 6.3.04: Repetitive
  66. 6.3.05: Continuous
  67. 6.3.06: Hybrids
  68. 6.04: Facility Layout
  69. 6.4.01: Fixed Position Layout
  70. 6.4.02: Process Layout
  71. 6.4.03: Product (Line) Layout
  72. 6.4.04: Cellular Layout
  73. 6.4.05: Other Layouts
  74. 6.05: Some important Times to be familiar with-
  75. 6.06: Process Flowcharting
  76. 07: Strategic Capacity Planning
  77. 7.01: Introduction to Strategic Capacity Planning
  78. 7.02: Capacity Planning for Products and Services
  79. 7.03: Defining and Measuring Capacity
  80. 7.04: Determinants of Effective Capacity
  81. 7.05: The Sequential Processes and the Bottleneck
  82. 7.06: Evaluating Capacity Alternatives
  83. 08: Facility Location
  84. 8.01: Key Factors in Facility Location Decision-Making
  85. 8.02: Methods for Finding the Best Facility Location
  86. 8.03: Centre of Gravity Method