Thư viện số
Giáo trình, tài liệu tham khảo và tài nguyên học tập mở.

Nguồn ngoài
Retail Management
Lumen Learning · LibreTexts
Có trong mục lục: 1.13: Retail Management Requirements · 1.15: Introduction to Strategic Planning in Retail Management · 05: Strategic Retail Planning and Management

Nguồn ngoài
Principles of Marketing
Brad Zima · Northeast Wisconsin Technical College
Designed to teach students the foundational principles of marketing in the digital age, this textbook explores the marketing environment, consumer and market segmentation, product management and innovation, pricing models and distribution logistics, integrated promotional strategy, and the post-launch performance. Students add to a Go-To-Market Playbook throughout the text to practice the concepts.

Nguồn ngoài
Introduction to Marketing
Milledge Mosby Jr. · Prince George's Community College
Có trong mục lục: 13.04: Ethics in Sales and Sales Management · 14.02: Loyalty Management

Nguồn ngoài
eMarketing - The Essential Guide to Marketing in a Digital World
Rob Stokes · Red and Yellow Creative School of Business
Có trong mục lục: 14: Retain - Customer relationship management (CRM) · 14.E: Customer relationship management(Exercises) · 14.S: Customer relationship management(Summary)

Nguồn ngoài
Principles of Marketing
Lumen Learning · LibreTexts
Có trong mục lục: 6.10: Outcome- Customer Relationship Management (CRM) Systems · 6.12: Reading- Customer Relationship Management Systems · 6.13: Self Check- Customer Relationship Management (CRM) Systems

Nguồn ngoài
Principles of Marketing for Transformation
Elizabeth Dellegrazie · Concordia University Chicago
Có trong mục lục: 1.07: Customer Relationship Management (CRM) · 11.08: Ethical Issues in Supply Chain Management

Nguồn ngoài
MKT 300: Principles of Marketing
Dipali Buch · Folsom Lake College
Có trong mục lục: 10.10: Outcome- Customer Relationship Management (CRM) Systems · 10.12: Reading- Customer Relationship Management Systems · 10.13: Self Check- Customer Relationship Management (CRM) Systems

Nguồn ngoài
Intro to Social Media
Cheryl Lawson · Oklahoma State University
Có trong mục lục: 3.07: Time Management

Nguồn ngoài
Legal Aspects of Marketing and Sales
LibreTexts · LibreTexts
Có trong mục lục: 16: Corporate Powers and Management

Nguồn ngoài
Segmentation and Target Marketing Remix (Arthur)
LibreTexts
Có trong mục lục: 4.08: Customer Relationship Management (CRM) Systems

Nguồn ngoài
ENTR 356: Bootstrap Marketing for Entrepreneurs
Sacramento City College
Có trong mục lục: 4.08: Integrated Supply Chain Management and the Distribution Strategy · 5.05: Customer Relationship Management (CRM) Systems and IMC

Nguồn ngoài
Introducing Marketing
John Burnett · LibreTexts
Có trong mục lục: 10.07: The channel management process