
Nguồn ngoài
Business Writing For Everyone
Business Writing For Everyone is an inclusive guide to writing in the workplace. The book takes a process-oriented, storytelling approach to composition: focusing less on genre and more on the decisions that effective business communicators make. Business Writing For Everyone also contains interactive H5P activities for students to test their learning, and activities for further reflection that instructors can use in the classroom or assign as homework.
- Tác giả
- Arley Cruthers
- Nhà xuất bản
- Kwantlen Polytechnic University
- Nguồn
- LibreTexts
- Giấy phép
- CC BY-NC
- Ngôn ngữ
- EN
- Danh mục
- Quản trị kinh doanh
Mục lục· 187 mục
- 01: Exploring Your Reading and Writing Beliefs
- 1.01: Looking Back
- 1.02: What do Experts say about Reading and Writing
- 1.03: How do I use this Book
- 1.04: Why doesnt this Book just tell me What to do
- 1.05: Key Takeaways
- 1.06: Activities for Further Reflection
- 02: The Writing Process
- 2.01: Questions for Reflection
- 2.02: Brenda Knights Narrative
- 2.03: What is the Writing Process
- 2.04: What Role do Emotions Play in Writing
- 2.05: Ways the Switch Up Your Writing Process
- 2.06: The Writing Process in the Workplace
- 2.07: Joes Writing Process
- 2.08: Test Your Knowledge
- 2.09: Key Takeaways
- 2.10: Activities for Further Reflection
- 03: Context Audience Purpose
- 3.01: Questions for Reflection
- 3.02: Brenda Knights Narrative
- 3.03: Why use Communication Models
- 3.04: The Communication Process
- 3.05: Applying the Communication Process
- 3.06: Anmols Story
- 3.07: Key Takeaways
- 3.08: Activities for Further Reflection
- 04: Style and Tone
- 4.01: Questions for Reflection
- 4.02: Brenda Knights Narrative
- 4.03: Why Pay Attention to Style and Tone
- 4.04: Sailing the 7 Cs
- 4.05: Plain Language
- 4.06: Inclusive Language
- 4.07: Practice What You Learned
- 4.08: What is Voice
- 4.09: Key Takeaways
- 4.10: Activities for Further Reflection
- 05: Organizing Your Ideas
- 5.01: Questions for Reflection
- 5.02: Brenda Knights Narrative
- 5.03: Philip's Story
- 5.04: Organizing Your Ideas
- 5.05: Headings Subheading and Lists
- 5.06: Writing Effective Paragraphs
- 5.07: Reverse Outlining
- 5.08: Test Your Knowledge
- 5.09: Key Takeaways
- 5.10: Activities for Further Reflection
- 06: Writing Emails Memos Letters and Instant Messages
- 6.01: Questions for Reflection
- 6.02: Brenda Knights Narrative
- 6.03: Reviewing CMAPP
- 6.04: Meet the Genres
- 6.05: Writing Memos
- 6.06: Writing Letters
- 6.07: Writing Letters
- 6.08: Writing Instant Messages
- 6.09: Netiquette
- 6.10: Test Your Knowledge
- 6.11: Key Takeaways
- 6.12: Activities for Further Reflection
- 07: Communicating Good Neutral and Negative Messages
- 7.01: Questions For Reflection
- 7.02: Brenda Knights Narrative
- 7.03: Delivering Good or Neutral News
- 7.04: Delivering Positive and Neutral Messages to Multiple Audiences
- 7.05: Bad News Messages
- 7.06: Delivering a Bad News Message
- 7.07: Breaking Bad News on Social Media
- 7.08: Practice What You Learned
- 7.09: Key Takeaways
- 7.10: Activities For Further Reflection
- 08: Persuading Your Reader
- 8.01: Questions for Reflection
- 8.02: Brenda Knights Narrative
- 8.03: Persuasion- It's Everywhere
- 8.04: Two Hierarchies of Needs
- 8.05: The Rhetorical Triangle- Ethos Pathos and Logos
- 8.06: The Spectrum of Allies
- 8.07: Key Takeaways
- 8.08: Activities for Further Reflection
- 09: The Research Process
- 9.01: Questions for Reflection
- 9.02: Brenda Knights Narrative
- 9.03: Why Use Sources
- 9.04: Asking Research Questions
- 9.05: Narrowing your Focus
- 9.06: Types of Sources
- 9.07: Conducting Interviews and Surveys
- 9.08: Fantastic Sources and Where to Find Them
- 9.09: Making a Source Plan
- 9.10: What if You can't find Sources for Your Topic
- 9.11: Evaluating Sources
- 9.12: Key Takeaways
- 9.13: Activities for Further Reflection
- 10: 10a- Citing Sources
- 10.01: Questions for Reflection
- 10.02: Karan's Story
- 10.03: Workplace vs. Academic Citation
- 10.04: What is Academic Integrity
- 10.05: What is Citing
- 10.06: How to Cite Sources
- 10.07: Creating In-Text Citations and References
- 10.08: Test Your Knowledge
- 10.09: Key Takeaways
- 10.10: Activities for Further Reflection
- 11: 10b- Making An Argument Using Sources
- 11.01: Questions for Reflection
- 11.02: Brenda Knights Narrative
- 11.03: Making an Argument
- 11.04: Synthesizing Sources
- 11.05: Key Takeaways
- 11.06: Activities for Further Reflection
- 12: Writing Reports
- 12.01: Questions for Reflection
- 12.02: Brenda Knights Narrative
- 12.03: Audience Analysis in Reports
- 12.04: Types of Reports
- 12.05: Organizing Reports
- 12.06: Writing Formal Reports
- 12.07: Key Takeaways
- 12.08: Activities for Further Reflection
- 13: Visual Communication Strategies
- 13.01: Questions for Reflection
- 13.02: Brenda Knights Narrative
- 13.03: Audience Analysis in Document Design
- 13.04: Types of Graphics
- 13.05: Gestalt Theory
- 13.06: Working with Graphics
- 13.07: Revising Graphics
- 13.08: Key Takeaways
- 13.09: Activities for Further Reflection
- 14: Oral Presentations
- 14.01: Questions for Reflection
- 14.02: Brenda Knights Narrative
- 14.03: Importance of Oral Presentations
- 14.04: What's Public Speaking
- 14.05: Public Speaking as Advocacy
- 14.06: Communicating Ethically
- 14.07: Communication is Constitutive Contextual and Cultural
- 14.08: Public Speaking Anxiety
- 14.09: Verbal Communication Strategies
- 14.10: Key Takeaways
- 14.11: Activities for Further Reflection
- 15: Revision and Remixing
- 15.01: Questions for Reflection
- 15.02: Brenda Knights Narrative
- 15.03: Revising Editing Proofreading
- 15.04: What is Remixing
- 15.05: Remixing Gritty
- 15.06: Test Your Revision Skills
- 15.07: Key Takeaways
- 15.08: Activities for Further Reflection
- 16: Social Media Communication
- 16.01: Questions for Reflection
- 16.02: Brenda Knights Narrative
- 16.03: Social Media Communication in the Workplace
- 16.04: Social Media Communication in Action- Special K Cereal
- 16.05: Key Takeaways
- 16.06: Activities for Further Reflection
- 17: Peer Review
- 17.01: Questions for Reflection
- 17.02: Brenda Knights Narrative
- 17.03: Peer Review in the Workplace
- 17.04: Peer Review in Class
- 17.05: Key Takeaways
- 18: Communicating For Employment
- 18.01: Questions for Reflection
- 18.02: Brenda Knights Narrative
- 18.03: Audience Analysis and Algorithms
- 18.04: Audience Analysis- Customization is Key
- 18.05: Writing an Effective Resume
- 18.06: Writing an Effective Cover Letter
- 18.07: Key Takeaways
- 18.08: Activities for Further Reflection
- 19: Getting Along With Other People
- 19.01: Questions for Reflection
- 19.02: Brenda Knights Narrative
- 19.03: Intrapersonal Communication
- 19.04: Interpersonal Communication
- 19.05: Rituals of Conversation
- 19.06: Conflict in the Work Environment
- 19.07: Check Your Knowledge
- 19.08: Intercultural Communication
- 19.09: Understanding Team Dynamics
- 19.10: Activities for Further Reflection