Nguồn ngoài

Human Relations and Organizational Behavior

Business

Nhà xuất bản: LibreTexts
Nguồn: LibreTexts
Ngôn ngữ: EN
Danh mục: Quản trị kinh doanh

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Mục lục· 118 mục

01: Introduction to Organizational Behavior
1.1: College Textbook Revolution
1.2: Understanding Organizational Behavior
1.3: Understanding How OB Research Is Done
1.4: Trends and Changes
1.5: The Interactionist Perspective: The Role of Fit
1.6: Understanding Your Learning Style
1.7: Advice for Hiring Successful Employees: The Case of Guy Kawasaki
1.8: Conclusion
1.9: Exercises
02: Understanding People at Work: Individual Differences and Perception
2.1: Individual Differences: Values and Personality
2.2: Perception
2.3: The Role of Ethics and National Culture
2.4: Using Science to Match Candidates to Jobs: The Case of Kronos
2.5: Maintaining Core Values: The Case of Nau
2.6: Conclusion
2.7: Exercises
03: Individual Attitudes Work Related Behaviours and Diversity
3.01: People Come First: The Case of SAS
3.02: Work Attitudes
3.03: Work Behaviors
3.04: What Is Stress?
3.05: Avoiding and Managing Stress
3.06: What Are Emotions?
3.07: Emotions at Work
3.08: The Role of Ethics and National Culture
3.09: Rebounding from Defeat: The Case of Jeffrey Katzenberg
3.10: Getting Emotional: The Case of American Express
3.11: Facing Foreclosure: The Case of Camden Property Trust
3.12: Conclusion
Conclusion
3.13: Exercises
Exercises
04: Managing Diversity
4.1: Doing Good as a Core Business Strategy: The Case of Goodwill Industries
4.2: Demographic Diversity
4.3: Cultural Diversity
4.4: The Role of Ethics and National Culture
4.5: Managing Diversity for Success: The Case of IBM
4.6: Conclusion
4.7: Exercises
05: Theories of Motivation
5.1: A Motivating Place to Work: The Case of Zappos
5.2: Need-Based Theories of Motivation
5.3: Process-Based Theories
5.4: The Role of Ethics and National Culture
5.5: Motivation in Action: The Case of Trader Joe’s
5.6: Conclusion
5.7: Exercises
06: Designing a Motivating Work Environment
6.1: Motivating Steel Workers Works: The Case of Nucor
6.2: Motivating Employees Through Job Design
6.3: Motivating Employees Through Goal Setting
6.4: Motivating Employees Through Performance Appraisals
6.5: Motivating Employees Through Performance Incentives
6.6: The Role of Ethics and National Culture
6.7: Motivation Key for Success: The Case of Xerox
6.8: Conclusion
6.9: Exercises
07: Managing Groups and Teams
7.01: Teamwork Takes to the Sky: The Case of General Electric
7.02: Group Dynamics
7.03: Decision Making in Groups
7.04: Understanding Team Design Characteristics
7.05: Management of Teams
7.06: Barriers to Effective Teams
7.07: The Role of Ethics and National Culture
7.08: Green Teams at Work: The Case of New Seasons Market
7.09: Conclusion
7.10: Exercises
08: Communication
8.1: Youve Got Mailand Youre Fired The Case of RadioShack
8.2: Understanding Communication
8.3: Communication Barriers
8.4: Different Types of Communication and Channels
8.5: The Role of Ethics and National Culture
8.6: Employee Satisfaction Translates to Success: The Case of Edward Jones
8.7: Conclusion
8.8: Exercises
09: Leading People Within Organizations
9.1: Taking on the Pepsi Challenge: The Case of Indra Nooyi
9.2: Who Is a Leader? Trait Approaches to Leadership
9.3: What Do Leaders Do? Behavioral Approaches to Leadership
9.4: What Is the Role of the Context? Contingency Approaches to Leadership
9.5: What’s New? Contemporary Approaches to Leadership
9.6: The Role of Ethics and National Culture
9.7: Leadership Development: The Case of Starbucks
9.8: Conclusion
9.9: Exercises
10: Power and Politics
10.1: Focus on Power: The Case of Steve Jobs
10.2: The Basics of Power
10.3: The Power to Influence
10.4: Organizational Politics
10.5: Understanding Social Networks
10.6: The Role of Ethics and National Culture
10.7: Getting Connected: The Case of Social Networking
10.8: Conclusion
10.9: Exercises
11: Organizational Culture
11.1: Building a Customer Service Culture: The Case of Nordstrom
11.2: Understanding Organizational Culture
11.3: Characteristics of Organizational Culture
11.4: Creating and Maintaining Organizational Culture
11.5: Creating Culture Change
11.6: The Role of Ethics and National Culture
11.7: Clash of the Cultures: The Case of Newell Rubbermaid
11.8: Conclusion
11.9: Exercises
12: Managing Change
12.1: Organizational Change
12.2: Planning and Executing Change Effectively
12.3: Building Your Change Management Skills
12.4: The Role of Ethics and National Culture
12.5: Changing for Good: The Case of Hanna Andersson Corporation
12.6: Conclusion
12.7: Exercises