
Nguồn ngoài
Diversity and Difference in Communication
Interpersonal communication in health and social care services is by its nature diverse. As a consequence, achieving good or effective communication whether between service providers and service users, or among those working in a service means taking account of diversity, rather than assuming that every interaction will be the same. This text explores the ways in which difference and diversity impact on the nature of communication in health and social care services.
- Tác giả
- The Open University
- Nhà xuất bản
- The Open University
- Nguồn
- LibreTexts
- Giấy phép
- CC BY-NC-SA
- Ngôn ngữ
- EN
- Danh mục
- Khoa học cơ bản
Mục lục· 46 mục
- 01: Difference and Communication
- 1.01: A Communication Problem
- 1.02: Analyzing communication problems
- 1.03: Ways of understanding difference
- 1.04: The social construction of difference
- 1.05: Difference and identity
- 1.06: Reflecting on Identity
- 1.07: Aspects of Identity
- 1.08: Difference power and discrimination
- 1.09: Experiencing Prejudice and Discrimination
- 02: Ethnicity
- 2.01: Race Ethnicity and Communication
- 2.02: Race
- 2.03: Ethnicity
- 2.04: Describing your Ethnicity
- 2.05: Ethnic Categories
- 2.06: Racialization and racism
- 2.07: The process of 'Racialization'
- 2.08: The Impact of 'Racialization'
- 2.09: Being on the receiving end
- 2.10: Working with Difference
- 2.11: Ethnic Matching
- 2.12: Services for Inter-Ethnic Communications
- 2.13: Employing interpreters and link workers in health and social care
- 2.14: Challenging Racism
- 2.15: Exploring anti-oppressive practice
- 03: Gender
- 3.01: Thinking About Gender
- 3.02: Talking about gender
- 3.03: Reflecting on gender and Identity
- 3.04: Where does gender come from
- 3.05: Gender and Power
- 3.06: Gender and power in the workplace
- 3.07: Gender and power in helping relationships
- 3.08: Gender and difference
- 3.09: The Revival of Gender Essentialism
- 3.10: Men and Women Communicating Differently
- 3.11: Critiquing gender Essentialism
- 3.12: The implications of gender differences in communication
- 3.13: Gender and Parenting
- 3.14: Changing Fatherhood Identities
- 04: Disability
- 4.01: What is Disability
- 4.02: Technologies of help
- 4.03: Disability and Communication
- 4.04: The Politics of Disability